To ensure patient privacy and confidentiality is maintained, all correspondence and other documents sent to MSD and suppliers of MSD products must refer only to the patient’s unique MSD Patient Allocation Number (also referred to as Patient ID on MSD Access Portal). Please do not send any information that identifies a patient to MSD.
If you have a medical information enquiry, or need to report an adverse event or a product complaint for an MSD product, please contact Medical Information on: